Red Rock Desert Landscape

Howdy
I’m Lauren

User experience consultant and product designer, turned equestrian.

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BASED NEAR RED ROCK NATIONAL PARK
LAS VEGAS, NV

People First. Always.

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Learn from
real people.

Some designers take the backlog requirements at face value and never leave the building to challenge. I go find the person actually doing the job — and I listen.

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Automate
the workflow.

Some spend days transcribing notes. I use AI workflows (Gemini, Claude skills) to synthesize real pain points that clearly map the problem before the meeting.

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Design like it
matters.

Agentic tools let me move faster. But speed means nothing if you've lost sight of the person you're building for. I make sure that answer still puts a human at the center.

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Panoramic horses in desert landscape

Do your designers actually talk to the people using your product?

Has anyone mapped out how your customers navigate your product?

Does your team put their work in front of users before it ships?

Can your designers talk business strategy with leadership?

As you bring AI into your product, does your team keep it human-centric?

The skills I’ve roped in to solve real problems.

User and stakeholder interviews

I sit down and listen — to users, to leadership, to whoever knows something I don't. Every voice matters to help uncover current pain points and product opportunities.

Workflow and journey map diagrams

I clear the brush so people can see the trail by mapping out complex user flows, future and current state journey maps so the business and opportunities are understood.

User interface design

Screens built for the people that need to use them. Leveraging my skills around design systems, themes and brand creation to create scalable and functional products.

Studies in the wild west.

B2B Enterprise · Product Design

Helping Bruin turn data into customer trust

Bruin's cutting-edge network hardware kept enterprise clients online, but they lacked the visual means to prove it. We designed dashboards and high-contrast print reports that turned raw metrics into clear trust.

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Helping Bruin turn data into customer trust
Case Study - Viasat

Giving Viasat the visibility to stay secure

Designing a single-page checkout funnel that reduced cart abandonment rates. Resolving complex interaction flows with user testing iterations.

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Giving Viasat the visibility to stay secure
Case Study - Solliance

Redesigning how Solliance thinks about identity

Developing camera scan flows and circular lifecycle databases enabling household kitchens to minimize food waste by 40%.

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Redesigning how Solliance thinks about identity